At Divine Grace Crystals & Healing Center (“we”, “our”, “us”), accessible from divinegraceindia.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We collect the following types of information:
a) Personal Information
When you make a purchase, fill out a form, or contact us, we may collect: • Name • Email address • Phone number • Billing and shipping address • Payment information (processed securely via Razorpay; we DO NOT store card/UPI details)
b) Non-Personal Information Automatically collected data such as: • IP address • Browser type • Device information • Pages visited on our website • Cookies and usage data
2. How We Use Your Information We use your information to: • Process and fulfill your orders • Communicate with you regarding your purchase • Provide customer support • Send updates, offers, or newsletters (only if you opt-in) • user experience
3. Payment Information
We use Razorpay as our secure payment gateway. Razorpay may collect and process your payment information including: • Card details • UPI details • Wallet information • Bank details
We do not store or have access to your complete payment information. For more details, please refer to Razorpay’s privacy policy. 4. Cookies
We use cookies to: • Improve site functionality • Personalize your browsing experience • Analyze website traffic
You can disable cookies through your browser settings, though some features may not work properly.
5. Sharing of Information We do not sell, trade, or rent your personal information. We may share information only with: • Razorpay for payment processing • Delivery partners (for fulfilling your orders) • Service providers who help in website operations
All partners are required to maintain confidentiality and protect your data.
6. Data Security
We take appropriate security measures to protect your personal information from: • Unauthorized access • Alteration • Disclosure • Destruction
However, no online transmission is 100% secure. We strive to protect your data but cannot guarantee absolute security. 7. Your Rights
You have the right to: • Request access to your data • Request corrections to incorrect information • Request deletion of your information • Opt out of marketing communications You may contact us at: 📧 depikka.divinegrace@gmail.com
8. Children’s Privacy Our website is not intended for children under 13. We do not knowingly collect information from minors.
9. Changes to This Policy We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date”. 10. Contact Us
If you have any questions about this Privacy Policy, feel free to contact: Divine Grace Crystals & Healing Center 📧 depikka.divinegrace@gmail.com
